Shipping policy

Last updated: October 2026

Thanks for shopping with 9TEE8. Here's how shipping works, what it costs and what to expect once you've placed your order.

From order to doorstep

1. 1 You order. You get an order confirmation by email straight away.
2. 2 We print it. Your order is printed and packed close to you: in Europe for EU orders, and in the US for US and Canadian orders.
3. 3 It ships. We email you tracking as soon as your order is on its way.

Order processing

Your order is sent to production within 1 business day (excluding holidays). Orders placed after noon, or on weekends and holidays, are sent to production the next business day.

Delivery times include printing and packing. Delivery to your country usually takes 3–8 business days, counted from the day you order. Most EU orders arrive in 3–8 business days, the US in 7–10 and Canada in 10–12. The exact estimate is shown on each product page and at checkout.

Shipping methods & delivery times

Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and can be affected by carrier delays, customs, weather or other events outside our control.

Shipping costs

Shipping is calculated at checkout based on your destination, the size of your order and the shipping method you choose. Standard shipping is free on orders over €69, shown at checkout.

Where we ship

If your country isn't listed, we can't ship there yet.

Customs, taxes & import fees

Some orders may be subject to VAT, customs duties, import taxes or carrier handling fees, depending on where you live and where your order is printed. Where possible, these are calculated and shown at checkout before you place your order. If checkout says duties and taxes are prepaid, you won't be asked to pay anything extra on delivery.

European Union: taxes and any import fees are shown at checkout where available. If they aren't collected at checkout, they may be due before or on delivery.

United Kingdom and the rest of Europe outside the EU: VAT, duties and import fees may apply. Where available, they're collected at checkout. If not, they may be charged by customs or the carrier before or on delivery.

Canada: orders may be subject to GST, HST, PST, QST, RST, customs duties and carrier brokerage or handling fees. If they aren't collected at checkout, they may be due before or on delivery.

Charges that aren't collected at checkout are set by customs authorities or the carrier and are the customer's responsibility, unless checkout says they are prepaid. Customs processing can also add to delivery times, so it's worth checking your local import rules before ordering.

Order tracking

When your order ships, we email you a tracking number and link, if the shipping method supports it. Tracking can take a little while to update after you receive it.

Check your address

Please double-check your shipping address at checkout. If you spot a mistake, contact us as soon as possible. Once your order is in production, we may not be able to change it.

Lost, damaged or delayed packages

If your order is lost in transit, arrives damaged or is seriously delayed, contact us with your order number (and photos if it's damaged). We'll look into it with the carrier and, where the package is lost or damaged, send you a replacement or a refund. See our refund policy for more.

Changes & cancellations

Need to change or cancel your order? Contact us as soon as possible. Printing starts quickly, so we can usually only make changes before your order goes into production. Once it has shipped, it can't be changed. If we cancel an order or can't deliver it, we refund you promptly to your original payment method.

Questions?