Contact us

Have a question about an order, sizing or returns? We're happy to help. Check the quick answers below or send us a message, and we'll get back to you as soon as possible.

Email us

contact@9tee8.com

Call or text

+45 21 9898 02

Response time

Usually within 1–2 business days

Quick answers

You might find what you need right here.

Where's my order?

Delivery to your country usually takes 3–8 business days (most EU orders 3–8, the US 7–10, Canada 10–12). The exact estimate is shown on each product page and at checkout. You'll get an email with tracking as soon as your order ships. You can also check your orders in your account.

Can I return or exchange something?

Yes, you have 14 days from delivery to send it back. Please contact us before sending anything, and we'll give you the right return instructions. The details are in our refund policy. If your shirt arrived damaged or wrong, send us a photo and we'll sort it out.

What size should I get?

Everything is unisex. Each product has its own size guide on the product page with exact measurements, plus a tip on whether to size up or down where you are.

Can I change or cancel my order?

Write to us as soon as possible with your order number. Printing starts quickly, so we can only make changes before your shirt goes into production.

Where do you ship?

We ship to most of Europe, the US and Canada. Orders over €69 ship for free.

How do I make a complaint?

Write to us first and we'll do our best to fix it. If we can't agree on a solution, you can file a complaint with the Danish Consumer Complaints Board (Nævnenes Hus) via forbrug.dk. Customers in other EU countries can get free help from the European Consumer Centre in their own country.