Terms of service

Last updated: October 2026

Welcome to 9TEE8. These terms are the rules for using our store and buying our shirts. We've kept the legal bits, but tried to make them readable.

"We", "us" and "our" refer to 9TEE8 (CVR 41846607). 9TEE8 operates this store and website, including all related information, content, features, tools, products and services (the "Services"). The Services are powered by Shopify.

These terms, together with the policies they refer to (the "Terms of Service"), describe your rights and responsibilities when you use the Services. By visiting or using the Services, you agree to these Terms of Service and our privacy policy. If you don't agree, please don't use the Services. Nothing in these terms limits any rights you have under consumer protection law or other rights that can't be waived.

1. Access and account

By agreeing to these terms, you confirm that you are at least the age of majority where you live, and that you allow any minors in your care to use the Services on devices you own or manage. To use the Services or buy from us, you may be asked for information such as your email address and billing, payment and shipping details. You confirm that the information you give us is correct, current and complete, and that you have the right to provide it. You are responsible for keeping your account login secure and for all activity on your account. You may not transfer, sell, assign or license your account to anyone else.

2. Our products

We do our best to show our products accurately. However, colours and appearance may look different on your screen depending on your device and settings, and small variations in print placement and colour can occur. Product descriptions may change without notice. We may discontinue any product at any time and limit the quantities we offer to any person or region. This does not affect your rights if a product is faulty or not as described.

3. Orders

When you place an order, you make an offer to buy and authorise us and our payment providers to charge your chosen payment method for the total amount. We may accept or decline an order at our discretion, subject to applicable law. Your order is accepted once we confirm it and have received your payment.

Please check your order carefully before submitting it. We may not be able to cancel an order once production has started. If we don't accept, change or cancel an order, we'll try to contact you using the email, billing address or phone number you provided.

Returns and exchanges are handled according to our return and refund policy, which does not limit your statutory rights. You confirm that your purchases are for personal or household use and not for commercial resale or export.

4. Prices and payment

Prices, discounts and promotions may change without notice. You pay the price shown when you place your order, as set out in your order confirmation. Prices for customers in the EU include VAT. Shipping is added at checkout, and for orders outside the EU, customs duties or import charges may apply as described in our shipping policy.

From time to time we may run promotions with their own terms. If those terms conflict with these Terms of Service, the promotion terms apply.

You agree to give us current, complete and accurate purchase, payment and account information, and to keep it up to date. You confirm that you are authorised to use the payment method you provide, that the payment information is correct, and that you will pay the charges you incur at the posted prices, including shipping and applicable taxes.

5. Shipping and delivery

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs or events outside our reasonable control, such as natural disasters, severe weather, strikes, supply shortages, outages, cyber incidents or government actions. For consumers, the risk of loss passes to you when the product is delivered to you, as required by law. See our shipping policy for more details.

6. Intellectual property

The Services, including all trademarks, designs, text, images, graphics, product reviews, video and audio, are owned by 9TEE8, its affiliates or licensors and are protected by copyright, trademark and other intellectual property laws in Denmark, the EU and internationally. Buying a product does not give you any intellectual property rights in the product or its design. All such rights remain with 9TEE8 or the original rights holder.

You may use the Services for personal, non-commercial purposes only. You may not copy, distribute, modify, create derivative works of, publicly display, republish, download, store or transmit any material from the Services without our written permission.

9TEE8's name, logos, product names, designs and slogans are trademarks of 9TEE8 or its licensors and may not be used without our written permission. Shopify's name, logo and related marks are trademarks of Shopify. All other names and logos on the Services belong to their respective owners.

7. Optional third-party tools

We may give you access to tools provided by third parties, which we don't monitor or control. These tools are provided "as is" and "as available", and you use them at your own risk. Please make sure you're familiar with the third party's terms. New features we add in the future are also part of the Services and covered by these terms.

8. Third-party links

The Services may contain links to, or content from, websites run by third parties. We aren't responsible for their content or accuracy, or for any products or services you buy from them. Please review their policies before using them. Complaints or questions about third-party products and services should be directed to the third party.

9. Our relationship with Shopify

Our store is powered by Shopify. When you use the Services, your device communicates with Shopify's systems. However, any purchase you make in our store is made directly with 9TEE8. Shopify is not responsible for any part of the sale between you and 9TEE8, including any injury, damage or loss resulting from products you buy, and you release Shopify and its affiliates from claims related to your purchases from 9TEE8.

10. Privacy

Our privacy policy explains how we collect, use and share personal information. Because the Services are hosted by Shopify, Shopify also collects and processes information about your use of the Services and your transactions, for example to provide, secure and improve the Services, process payments and prevent fraud. This information may be shared with Shopify and third parties located in other countries. See our privacy policy and Shopify's privacy policy for details.

11. Feedback and reviews

If you send us ideas, suggestions, feedback, reviews or other content ("Feedback"), you give us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display it in any medium and for any purpose, including commercial use, for example to run, improve and promote the Services. We don't have to keep Feedback confidential, pay for it or respond to it.

You confirm that you own or have the rights to your Feedback, that you have disclosed any compensation you received for it, and that it doesn't violate anyone's rights or contain anything unlawful, abusive, obscene or harmful, such as malware. You may not use a false email address or pretend to be someone else. We may, but don't have to, monitor, edit or remove Feedback we consider unlawful or objectionable. You are responsible for your own Feedback.

12. Errors and inaccuracies

Occasionally, information on the Services may contain typos, inaccuracies or omissions, for example in product descriptions, prices, promotions, shipping costs, delivery times or availability. We may correct these, update information or cancel orders if information is inaccurate, including after you've placed an order. If we cancel an order after taking payment, we will refund you as required by law.

13. Prohibited uses

You may only use the Services lawfully. You may not use them to: break any law or regulation; infringe our or anyone else's intellectual property; harass, abuse, threaten or defame anyone; spread false or misleading information; send spam or unsolicited advertising; impersonate any person or company; or do anything that restricts others' use of the Services or could harm 9TEE8, Shopify or other users.

You also agree not to: upload viruses or other malicious code; copy, resell or exploit any part of the Services; collect or track other people's personal information; phish or use other deceptive practices; use robots, scrapers, data-mining tools, AI agents or other automated or manual means to access the Services without permission; or bypass our security or access controls. We may suspend or close your account without notice if you break these terms.

14. Automated agents

This section applies if you use or allow an "Agent" to access the Services. An Agent is any software or service that acts autonomously or semi-autonomously on behalf of a person, without direct supervision.

An Agent may only access the Services if it identifies itself and follows the rules below at all times, and not at all if we have asked it not to. We may limit, including by technical means, how Agents access the Services.

Agents must: (a) identify themselves in every request by including "Agent/[agent name]" in the user agent string; (b) not hide that they are an Agent, for example by mimicking human behaviour or solving CAPTCHAs; (c) answer truthfully if asked whether they are a human or a computer; and (d) not get around any measures we use to block, limit or control Agents.

15. Termination

We may end this agreement or your access to the Services at any time without notice. You remain responsible for any amounts owed up to that point. Sections that by their nature should continue after termination, including those on intellectual property, feedback, warranties, liability, indemnification and governing law, will continue to apply.

16. Warranties and your right to complain

As a consumer in the EU, you have a statutory right to complain about faulty or non-conforming products for 2 years from delivery (in Denmark known as "reklamationsret"). Nothing in these terms limits that right. See our return and refund policy for how we handle damaged or defective items.

Apart from your statutory rights and anything we expressly promise, the Services and the information on them are provided "as is" and "as available". General information on the Services is for information purposes only. To the extent permitted by law, we don't guarantee that the Services will be uninterrupted, timely, secure or error-free, and we disclaim implied warranties such as fitness for a particular purpose. Some jurisdictions don't allow these disclaimers, so they may not apply to you.

17. Limitation of liability

To the fullest extent permitted by law, 9TEE8, our partners, directors, employees, affiliates, agents, contractors, service providers and licensors, and those of Shopify and its affiliates, are not liable for any indirect, incidental, punitive, special or consequential damages, including lost profits, revenue, savings or data, arising from your use of the Services or any products bought through them. Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, including liability for death or personal injury caused by negligence, for fraud, or under your statutory consumer rights.

18. Indemnification

To the extent permitted by law, you agree to compensate 9TEE8, Shopify and our affiliates, partners, employees, agents, contractors, licensors and service providers for losses, damages and claims, including reasonable legal fees, owed to third parties because of (1) your breach of these terms or the policies they refer to, (2) your violation of any law or the rights of others, or (3) your use of the Services in breach of these terms. We will notify you of any such claim and may control its defence, but will not settle a claim that requires you to do something other than pay money without your consent.

19. Severability

If any part of these terms is found unlawful, void or unenforceable, it will still apply as far as the law allows, and the rest of the terms remain valid. Nothing in these terms limits rights you have under consumer protection laws or other laws that can't be waived by contract. If anything in these terms conflicts with those rights, those rights apply.

20. Waiver and entire agreement

If we don't enforce a right or provision of these terms, that doesn't mean we've waived it. These Terms of Service and the policies posted on this site make up the entire agreement between you and us about your use of the Services and replace any earlier agreements or versions of these terms.

21. Assignment

You may not transfer or assign your rights or obligations under these terms without our written consent. We may transfer or assign these terms and our rights and obligations, provided this doesn't reduce your rights as a consumer.

22. Governing law and disputes

These terms are governed by Danish law. Disputes will be handled by the Danish courts, unless you as a consumer are entitled to bring a claim in the courts where you live. Nothing in this section removes the protection you have under the mandatory consumer laws of the country where you live.

If you have a complaint, please contact us first so we can try to solve it. If we can't reach an agreement, you can file a complaint with the Danish Consumer Complaints Board (Nævnenes Hus) via forbrug.dk. Customers in other EU countries can get free help from the European Consumer Centre in their own country.

23. Translations

These terms may be available in other languages. If there is a conflict between a translation and this English version, the English version applies, unless the law requires otherwise.

24. Headings

Headings are for convenience only and don't affect the meaning of these terms.

25. Electronic communication

By using the Services or placing an order, you agree that we may send you order- and service-related messages electronically, for example by email, in your account or on the website. These may be about your orders, account, returns, these terms or other matters related to the Services. Please keep your contact details up to date.

26. Changes to these terms

You can always find the latest version of these terms on this page. We may update them by posting changes on our website and will notify you of material changes as required by law. The terms that apply to an order are the ones in force when you placed it. If you keep using the Services after changes are posted, you accept the updated terms.

27. Contact