Privacy policy

Last updated: October 2026

We take your privacy seriously. This policy explains what personal information we collect, why we use it, who we share it with and what rights you have.

9TEE8 operates this store and website, including all related information, content, features, tools, products and services (the "Services"). Our store is powered by Shopify. This policy applies when you visit, use or buy something through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy applies to how we collect, process and disclose your personal information. By using the Services, you acknowledge that you have read and understood this policy.

Personal information we collect

"Personal information" means information that identifies you, or can reasonably be linked to you or another person. It does not include information that is collected anonymously or has been de-identified. Depending on how you use the Services, where you live and what the law permits or requires, we may collect:

• Contact details: your name, billing and shipping address, phone number and email address.
• Payment information: card and account details, transaction details, payment method and payment confirmations. Card details are handled by our payment providers; we never see or store your full card number.
• Account information: your username, password, preferences and settings.
• Transaction information: items you view, add to your cart or wishlist, buy, return, exchange or cancel, and your order history.
• Communications: anything you include when you contact us, for example in a customer service email.
• Device information: information about your device, browser and network connection, your IP address and other unique identifiers.
• Usage information: how and when you use and navigate the Services.

Where we get it from

• Directly from you: when you place an order, create an account, use the Services or contact us.
• Automatically: from your device when you use the Services, including through cookies and similar technologies.
• From our service providers: when they collect or process information on our behalf.
• From partners and other third parties.

How we use it

• To provide and improve the Services: to process payments, fulfil and ship your orders, handle returns, manage your account, send order and account notifications, remember your preferences and improve your shopping experience, for example by recommending related products.
• Marketing and advertising: to send you marketing by email, text message or post, and to show you online ads based on, for example, what you've bought or added to your cart. We only send marketing where the law allows it, and you can unsubscribe at any time.
• Security and fraud prevention: to verify accounts, keep payments and shopping secure, and detect, investigate or act on possible fraudulent, illegal or harmful activity. If you create an account, please keep your login details to yourself.
• Customer service: to answer your questions and look after our relationship with you.
• Legal reasons: to comply with the law and valid legal requests, including from authorities, to handle disputes and legal claims, and to enforce our terms and policies.

Who we share it with

We only share personal information for legitimate purposes described in this policy, for example:

• Shopify and our service providers who work on our behalf, such as payment processing, IT, data analytics, customer service, cloud storage, and printing and shipping. Our products are printed and shipped by our production partner Printful, who receives the details needed to make and deliver your order.
• Business and marketing partners who help us advertise. For example, we use Shopify to support personalised advertising with third-party services based on your activity across different merchants and websites. These partners use your information under their own privacy policies. Depending on where you live, you may be able to opt out of this: see Your privacy choices.
• When you ask us to or consent to it, for example to ship your order or when you use social media features or logins.
• Within our corporate group.
• For business and legal reasons: in connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations (such as court orders and similar requests), to enforce our terms and policies, and to protect the Services, our rights and the rights of others.

Our relationship with Shopify

Our store is hosted by Shopify, which collects and processes personal information about your use of the Services in order to provide and improve them. Information you submit is shared with Shopify and with third parties who may be located outside the country where you live.

We also use certain Shopify features that combine information about your interactions with our store, with other merchants and with Shopify. For these features, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights. Read more in the Shopify Consumer Privacy Policy, and exercise your rights through the Shopify Privacy Portal.

Cookies

We use cookies and similar technologies to run our store, remember your cart and preferences, and understand how the Services are used. Where required by law, we ask for your consent before using non-essential cookies, and you can change your choice at any time with the "Cookie settings" link at the bottom of every page.

Third-party websites and links

The Services may link to websites and platforms run by third parties. We aren't responsible for their privacy or security practices, so please review their policies. Information you share in public or semi-public places, such as social media, may be visible to others. A link to a third-party site does not mean we endorse it.

Children's data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority where they live. If you are a parent or guardian and believe your child has given us personal information, contact us and we will delete it. We do not have actual knowledge that we "share" or "sell" (as defined in applicable law) personal information of anyone under 16.

Security and how long we keep your data

We take reasonable steps to protect your information, but no security measure is perfect, and information sent over the internet may not be secure in transit. Please don't send sensitive or confidential information through unsecure channels.

We keep personal information only as long as needed, for example to maintain your account, provide the Services, meet legal obligations such as bookkeeping requirements, resolve disputes or enforce our agreements.

Your rights and choices

Depending on where you live, you may have some or all of the following rights. They are not absolute and may only apply in certain circumstances.

• Access: ask what personal information we hold about you.
• Deletion: ask us to delete your personal information.
• Correction: ask us to correct inaccurate information.
• Portability: receive a copy of your information and ask us to transfer it to someone else.
• Opt out of targeted advertising: opt out of the "sale" or "sharing" of your information for targeted advertising via Your privacy choices. If your browser sends a Global Privacy Control signal, we treat it as an opt-out request for that browser and device, and for your Shopify account if we can link them. We don't respond to other "Do Not Track" signals. Learn more at globalprivacycontrol.org.
• Email preferences: unsubscribe from marketing emails at any time with the link in our emails. We may still send you emails about your account and orders.

If you live in the EU, EEA or UK, you also have the right to:

• Object to or restrict processing of your personal information for certain purposes.
• Withdraw consent where we rely on it. This doesn't affect processing that took place before you withdrew it.

To use any of these rights, contact us at contact@9tee8.com. We won't treat you differently for using your rights. We may need to verify your identity first, and you can authorise someone to make a request on your behalf if we receive proof of that authorisation. We respond within the time limits set by law.

Complaints

If you're unhappy with how we handle your personal information, please contact us first. You also have the right to complain to a data protection authority. In Denmark, that's the Danish Data Protection Agency (Datatilsynet) at datatilsynet.dk. If you live elsewhere in the EEA, you can contact the authority in your own country; see the list of EEA data protection authorities.

International transfers

We may transfer, store and process your personal information outside the country you live in. When we transfer it out of the EEA or the UK, we rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses, or equivalent UK contracts, unless the transfer is to a country recognised as providing an adequate level of protection.

Changes to this policy

We may update this policy from time to time to reflect changes to our practices or for legal, operational or regulatory reasons. We'll post the new version here, update the "Last updated" date and notify you where required by law.

Data controller & contact